Privacy Policy

Last Updated: August 17, 2025

We at DXRG ("DXRG", "we", "our" or "us") respect your privacy and are committed to protecting any information we obtain from you or about you. This Privacy Policy describes our practices with respect to personal data that we collect from or about you when you use our website, applications, and services (collectively, "Services").

1. Personal Data We Collect

We collect personal data relating to you ("Personal Data") as follows:

Personal Data You Provide:

We collect Personal Data if you create an account to use our Services or communicate with us as follows:

  • Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history.
  • User Content: We collect Personal Data that you provide when using our Services, including your messages, prompts, files, images, and other content you upload, depending on the features you use.
  • Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of messages you send.
  • Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys.

Personal Data We Receive from Your Use of the Services:

When you visit, use, or interact with the Services, we receive the following information:

  • Log Data: We collect information that your browser or device automatically sends when you use our Services, including your IP address, browser type and settings, the date and time of your request, and how you interact with our Services.
  • Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, your time zone, country, the dates and times of access, and device information.
  • Device Information: We collect information about the device you use to access the Services, such as the device name, operating system, device identifiers, and browser you are using.
  • Location Information: We may determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to improve your experience.
  • Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services and improve your experience.

Information We Receive from Other Sources:

We may receive information from trusted partners, such as security partners, to protect against fraud and abuse, and from marketing vendors who provide us with information about potential customers.

2. How We Use Personal Data

We may use Personal Data for the following purposes:

  • To provide, analyze, and maintain our Services
  • To improve and develop our Services and conduct research
  • To communicate with you, including to send you information about our Services and events
  • To prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services
  • To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, DXRG, or third parties

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for research and service improvement purposes.

3. Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

  • Vendors and Service Providers: To assist us in meeting business operations needs, we may disclose Personal Data to vendors and service providers, including providers of hosting services, customer service, cloud services, email communication software, web analytics services, and payment processors.
  • Business Transfers: If we are involved in strategic transactions, reorganization, or transition of service to another provider, your Personal Data may be transferred as part of that transaction.
  • Government Authorities: We may share your Personal Data with government authorities or other third parties if required to comply with legal obligations, protect our rights or property, detect fraud, or protect safety and security.
  • Affiliates: We may disclose Personal Data to our affiliates who may use this Personal Data in a manner consistent with this Privacy Policy.

4. Retention

We retain your Personal Data only as long as we need it to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data depends on factors such as:

  • Our purpose for processing the data
  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • Any legal requirements that we are subject to

5. Your Rights

Depending on where you live, you may have certain rights in relation to your Personal Data, such as the right to:

  • Access your Personal Data and information about how it is processed
  • Delete your Personal Data from our records
  • Update or correct your Personal Data
  • Transfer your Personal Data to a third party
  • Restrict how we process your Personal Data
  • Withdraw your consent where we rely on consent as the legal basis for processing
  • Object to how we process your Personal Data
  • Lodge a complaint with your local data protection authority

You can exercise some of these rights through your account settings. For other requests, please contact us at privacy@dxrg.com.

6. Children

Our Services are not directed to children under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child under 13 has provided Personal Data to us, please email us at privacy@dxrg.com. Users under 18 must have permission from their parent or guardian to use our Services.

7. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is ever fully secure, so you should take care in deciding what information you provide to the Services.

8. International Data Transfers

We may process and store your Personal Data on servers located in various jurisdictions, including the United States. We apply the protections described in this policy to your Personal Data regardless of where it is processed.

9. Additional U.S. State Disclosures

Categories of Personal Data: We collect identifiers, commercial information, network activity information, communication information, geolocation data, and account credentials as described above.

Use and Disclosure: We use and disclose this information as described in sections 2 and 3 above.

Your Rights: Depending on where you live, you may have rights including the right to know, access, correct, and delete your Personal Data, and the right to be free from discrimination for exercising these rights.

We do not "sell" Personal Data or "share" Personal Data for cross-contextual behavioral advertising, and we do not process Personal Data for "targeted advertising" purposes.

To exercise your rights, please contact us at privacy@dxrg.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page.

11. How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@dxrg.com

Last updated: August 17, 2025